We hope your purchase is perfect, but if you do wish to return an item we will happily offer a refund within 14 days of receipt of the purchase. Items must be returned unused, with all original packaging and tags. 

 

The cost of returns is the customer’s responsibility, and we do not accept liability for loss of items in transit. 

You will be notified by email once your return has been received. The refund will be made via the same payment method used to make the purchase. Please note that original postage costs will not be refunded. 

 

To create a return, please email us at info@ellieandisla.com to request a returns form.